If your card is lost or stolen, call 1-866-601-8090 right away.
In case of errors or questions regarding electronic transactions on your card, write us at Bankcard Services, PO BOX 7237, Sioux Falls, SD, 57117-7237.
When you make your inquiry about the suspected error, you must supply us the following information: 1) Your name and Card Number, 2) a description of the error or the transaction you are unsure about and a clear explanation of why you believe it is an error or why you need more information, and 3) the dollar amount of the suspected error. If we determine that there was no error, we will generally send you a written explanation within three (3) business days after we finish our investigation. You may ask for copies of the documents we used in our investigation.