Banking | Internet Banking | Security Tips
Q: Are my deposit accounts FDIC insured?
A: Yes. All deposit accounts are insured up to $100,000 for each depositor in accordance with the rules of the FDIC.
Q: How do I set up Direct Deposit of my payroll check?
A: If you have an account with us and your employer participates in a direct deposit program, simply provide the Bank's ABA / routing number and your account number to your employer's payroll department.
Q: How do I set up Direct Deposit of my Social Security check?
A: If you have an account with us, you can contact the Social Security Administration and arrange for Direct Deposit of your Social Security benefit. You will need to provide them with the Bank's ABA / routing number and your account number.
Q: Can I get information about my account by phone?
A: Yes, account information is available through our Bank-By-Phone service. Call 212-620-8600 (outside of New York City, please call 1-800-662-0860). This service requires the use of a touch-tone telephone.
Q: Is interest paid on my checking account?
A: Yes. If you want a checking account that pays a market rate of interest, check out our NOW Checking account.
Q: Are wire transfers possible to and from my checking account?
A: Yes. Funds can be transferred to and from accounts by wire transfer or via ACH (Automated Clearing House) debits or credits.
Q: How do I make a deposit to my account from a remote location?
A: You can make deposits to your account from a remote location by using direct deposit, ACH (Automated Clearing House) transactions or through the mail. Click here for a listing of our branch locations.
