Commercial & Trust clients

Amalgamated Bank is dedicated to supporting your business continuity strategy and is standing at the ready to answer your questions. Please reach out to your Account Executive if you need support. In the meantime, below is some key information regarding how to perform all your banking needs:

Branch hours

All branches are currently open with the exception of our San Francisco branch:

  • Union Square: open Monday-Friday from 9:00 AM-3:00 PM
  • Co-op City: open Monday-Friday from 9:00 AM-3:00 PM
  • BedStuy: open Monday-Friday from 9:00 AM-3:00 PM
  • Washington, D.C.: open Wednesdays from 9:00 AM-2:00 PM

Client Pandemic Preparation – To Dos

AOTM – Online Banking Access

  • Make sure your phone and email contact information is updated. Click here for instructions.
  • Review your existing users to ensure they are up to date
    • Add new users for back up purposes. Click here for instructions.
    • Delete users who should no longer have access. Click here for instructions.
    • If any users are “Inactive” under the “Status” column, let us know and so that we can reactivate them
  • Have each user test their AOTM access at the office and at home, especially for users who do not login often
    • If they get locked out, please contact your Account Executive to have the login unlocked
  • Ensure their tokens are still active
    • For users who utilize the smartphone token, make sure they can still access the RSA App
    • For users who utilize the physical keyfob device, make sure they bring it home with them every day
    • If their token is locked, please contact your Account Executive to have the login unlocked
  • Approval Access
    • Review the users who have approval access to send outgoing wires and ACH transactions, or to approve Positive Pay transactions. Click here for instructions.
    • Add additional users or upgrade existing users with Approval access in case the original approvers are inaccessible. Click here for instructions.
    • If your access requires two approvers to send outgoing wires or ACH transactions and it needs to be reduced to one approver, please contact your Account Executive to update the approval setting. Click here to learn more about adding access to services and accounts.
  • Review your services to ensure they will meet your needs.  As a reminder, we offer the following services. Please contact your Account Executive to activate any new services.
    • Wire Transfers
    • ACH transactions/payments
    • Online Bill Pay
    • Remote Deposit Capture (to deposit checks via a scanner from your office/home)
    • Mobile Deposit via smartphone app

Download Mobile App

The Amalgamated Treasury App allows users to do the following:

  • Deposit checks by taking a picture from your smartphone
  • Approve wires/ACH transactions
  • Decision positive pay items
  • Review transaction activity and account balances
  • Transfer funds between your accounts
  • For instructions on how to use the Amalgamated Treasury Manager mobile app click here

Depositing Checks

We offer the following services to deposit checks.

  • Mobile Deposit
    • Utilizing the Mobile App, you can deposit checks by taking a picture with your smartphone
    • Default limits are $10,000/day, with a cumulative $25,000/25 day rolling period
      • If you require higher limits, please contact your Account Executive to adjust the limits
  • Remote Deposit Capture
    • Utilizing a check scanner, you can deposit larger volumes of checks via AOTM
  • ATM Deposits
    • You can deposit checks at any of our ATMs located inside our branches
    • ATM Transactions require a Debit Card.  If you will need one, please contact your Account Executive

Online Bill Pay

  • If you need to issue checks, but unable to access your check stock, we offer Online Bill Pay via AOTM

Cashier’s Checks

  • In the event the branch is closed, you can send your Account Executive a signed letter of instruction for a Cashier’s Check

Service Increase Limits

  • While you currently have daily limits in place for your services, we can work with you to increase your daily limits, either temporarily or permanently
  • Review your current limits, and if required, please contact your Account Executive to increase any of the following:
    • Wire
    • ACH
    • Bill Pay
    • Mobile Deposit
    • Remote Deposit Capture
    • Debit Card purchase limits

 

 

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