Consumer customers

During these trying times Amalgamated Bank is committed to maintaining operations. For any questions, please contact our customer service team at 800-662-0860 or use our Live Chat Tool.

Below is some key information regarding branch hours and how to perform all your banking needs:

Branch hours

All branches are currently open with the exception of our San Francisco branch:

  • Union Square: open Monday-Friday from 9:00 AM-3:00 PM
  • Co-op City: open Monday-Friday from 9:00 AM-3:00 PM
  • BedStuy: open Monday-Friday from 9:00 AM-3:00 PM
  • Washington, D.C.: open Wednesdays from 9:00 AM-2:00 PM

All in-branch events have been suspended and will be rescheduled for a later date.

Important notice

Amid concerns surrounding COVID-19 the following services are by appointment only:

  • Account opening and closures
  • Change in signers or beneficiaries
  • IRA modifications
  • Consumer Investment Account opening and maintenance

To schedule an appointment please contact 800-662-0860. We apologize for any inconvenience this may cause.


All branch ATMs with the exception of our Washington D.C. branch are currently open and operating.

Access your accounts

Through Online Banking you will be able to:

  • See transactions and balances
  • Pay bills online
  • Transfer funds
  • Make loan payments

Deposit checks

You can deposit checks by using the camera on your smartphone while using our mobile app.

Quick reference guides

Please read our quick reference guides on how to perform key banking needs remotely. 

Make residential mortgage payments

You can make residential mortgage payments by sending your payments to our lockbox address. If you are in need of support services please click here.

Learn more about Online Banking

Take a tour of our Online Banking platform by watching this video.