Security Center

Hands holding credit card and laptop
Security Center
Your safety and security is our top priority
Security Center

At Amalgamated, the safety and security of your account(s) is our top priority. Browse the topics below to learn more about how we protect your personal information and finances, and what you can do to further protect yourself and your account(s).


  • ATM Safety Tips

    Amalgamated Bank is committed to your safety. The security department has installed the latest in surveillance cameras and DVR at all of our branches. This alone will not guarantee your safety. You need to be proactive in your approach to safety. Listed below are some safety recommendations that you should practice while using an ATM.

    1. Use common sense and be aware of your surroundings before, during, and after you use an ATM.
    2. If you observe or sense suspicious persons or circumstances, do not use the machine at that time.
    3. Notice if anything looks unusual or suspicious about the ATM, indicating it might have been tampered with. If the ATM appears to have any attachments to the card slot or key pad, do not use it and inform the bank. If you suspect that the ATM has been tampered with, do not use the ATM and inform the bank.
    4. If you have dipped your card starting a transaction and have to leave the ATM prior to completing the transaction, always press the cancel key and verify that the ATM comes back to the welcome screen. This will signal the end of your ATM session.
    5. Be careful that no one can see you enter your PIN at the ATM. Use your body to "shield" the ATM keyboard as you enter your PIN into the ATM.
    6. Close the entry door completely upon entering and exiting this facility, when card access was required to enter during non branch banking hours.
    7. Do not permit entrance to any unknown person at any time, if card access was required to enter.
    8. Place withdrawn cash securely upon your person before exiting the ATM facility.
    9. If anyone follows you after you leave the ATM, go immediately to a heavily populated, well-lit area and call the police.
    10. Never write your PIN on your ATM card.
    11. Never give your card or pin to anyone to do a transaction for you.

    These tips are meant to make you aware that, although rare, ATM crime can happen. Preventing such a crime must be a cooperative effort between you and your bank. As far as your security is concerned, you can never be too careful, too prepared, or too aware.

  • Check Fraud

    Check Fraud refers to a category of criminal acts that involve making the unlawful use of one or more checks or checking accounts in order to illegally acquire or borrow funds that do not exist within the account balance or account-holder’s legal ownership. Most methods that are used by the violator involve taking advantage of the float (the time between the negotiation of the check and its clearance at the check-writer’s bank) to draw out these funds.
    Have you ever received a letter, email, or telephone call from a stranger that started something like:

    You’ve won the lottery! Now, just wire us some money.
    Help us transfer funds to the U.S. and you’ll be rewarded.
    We are an international corporation and need your assistance. All you have to do is clear checks through your account, wire us the money, and take a percentage for yourself.
    You've inherited money from a relative you don't know.
    You are selling something and the potential buyer sends you more than the asking price.

    Beware! This is how a typical fraud scheme might start. They lure you in with a get rich quick proposal. The only one who gets rich is the person behind the scheme. If you accept checks or wires into your account and they are fraudulent, you will lose not only your money but could be subject to criminal prosecution. Keep the following in mind the next time you receive that get rich quick proposal from a stranger.

    • Be wary of any offer that sounds unreal or too good to be true. It usually is.
    • Be suspicious of any offer that requires you to wire money, withdraw cash from your account, or provide account information.
    • Verify any calls or emails that you receive about a security or fraud investigation with your bank or financial institution.
    • Be wary of telemarketers who want to “draft” your bank account. Do not provide your bank account or personal information over the phone to strangers.
    • Be wary of any individual that approaches you outside the bank or in the parking lot and needs you to withdraw money from your account for any reason.

    Other things you can do to protect yourself:

    • Review your accounts regularly using Online Banking. The sooner fraud is detected, the lower the impact. With Online Banking, you have time on your side because you can view your account daily, and immediately notice any irregularities. You can also set up email alerts that notify you when your account hits certain levels. Online Banking also removes the additional risk of mail fraud.
    • Monitor your credit report annually. Look for any new accounts that may be opened that are not yours and alert the credit bureau with any suspicious information.
    • Be alert for any irregularities. Did you not receive a bill or statement? Are there unexpected charges on any of your accounts, or charges from unknown vendors? Are there posted checks that are out of sequence? Have you been denied credit for reasons that don't match your financial profile? Are you getting calls from creditors or debt collectors about bills you know nothing about? When you see something unusual, check it out.
    • Stay current with the latest fraudulent activities—online and off.

    If you would like to know more about Check Fraud or how to protect yourself against Check Fraud, check out this page from the Federal Trade Commission (FTC).

    Another excellent resource is the National Consumers League (NCL), the nation's oldest nonprofit consumer organization and a central source of information and advice about fake check scams. NCL works in collaboration with the Alliance for Consumer Fraud Awareness, a coalition of consumer and business organizations, government agencies, and companies that are committed to fighting fake check scams.

    Other useful links:

    US Postal Inspectors Service

    Federal Trade Commission Home

  • Fraud Awareness

    Amalgamated Bank is committed to preventing fraud of all types. By reading the information on fraud contained on this website, by monitoring your accounts online, and by regularly reconciling your accounts, you can prevent and/or discover potential problems before they become too severe. If you discover any irregularities in your accounts, contact us immediately.